How to apply for a spouse sponsored KITAS

Indonesian Spouse Sponsored Visa (C317)

Below are the different steps to take when applying for a spouse sponsored visa. This is for a new application, not a conversion.

Follow this link to download a copy of all the paperwork you will need to complete (opens in new window). Make sure to use a black pen.

If you want to find out what it takes to convert the Indonesia Spouse KITAS to an Indonesia Spouse KITAP then you can find more info here.

  1. Create a profile on www.imigrasi.go.id
  2. Submit an online visa application
  3. 5 step verification process
  4. Visa is confirmed or declined
  5. Visit Indonesian Embassy
  6. Report to Indonesian Immigration office

Notes:

  • The immigration office recommends you use a Gmail account when registering.
  • During the profile process (step 1) and the registration process (step 2) you  will be asked to upload documentation (passports, KTP, etc … ). The format has to be in jpg or jpeg. The maximum size per uploaded document is 400kb.
  • With step 2, the information cannot be saved as a draft. This means that before you can submit you will need to have all details and paperwork ready. If you only complete half the registration and then leave midway the information will be lost when you return.
  • All links in the article below open in a new window / tab.

1. Create a profile on www.imigrasi.go.id

This is to be done by the sponsor or in this case the Indonesian husband or wife. To create a profile visit this page: http://visaonline.imigrasi.go.id/online/ and click on the “registrasi” tab. Registering can only be done from 08:00h to 16:00h Jakarta time (UTC +7).

In the dropdown menu for  “Tipe Penjamin” (type of sponsor) choose “Perorangan” (personal) and click lanjut. Here the Indonesian sponsor will have to fill in their personal details.

The sponsor will also need to upload the following documents:

  • Copy of KTP
  • Kartu Keluarga
  • Akta Kelahiran

All documents need to be in JPEG or JPG format and can only be maximum 400kb per document.

When completed you submit the data. If the registration went well the sponsor will receive an email from the Immigration department with a password to logon to the online application engine.

These are the emails (click to expand):

NOTIFIKASI PENDAFTARAN TELAH DISETUJUI

Kepada Yth
NAME OF SPONSOR

Melalui Email ini, kami informasikan bahwa permohonan pendaftaran ID Penjamin telah disetujui dan aktif.
Silakan login ke dalam situs http://visaonline.imigrasi.go.id/online/ untuk mengajukan permohonan persetujuan visa dengan:

ID Penjamin0046782
Nama UserNAME OF SPONSOR
PasswordbFgrxM
  1. Ajukan visa yang tepat dengan maksud dan tujuan Orang Asing yang akan anda datangkan;
  2. Persyaratan dan mekanisme pengajuan visa dapat anda lihat di tab informasi pada situs dengan alamat : imigrasi.go.id/online/
  3. Saat mengisi data permohonan, lakukan secara seksama, atas kesalahan ketik atau input, dapat menyebabkan ketidaknyamanan anda dalam permohonan;

Demikian kami sampaikan.

Terima Kasih.

PERHATIAN = Pastikan data atau keterangan yang anda berikan sudah benar memberikan data atau keterangan tidak benar untuk memperoleh visa bagi dirinya atau orang lain dapat diancam pidana sebagaimana Pasal 123 huruf a UU No. 6 Tahun 2011 tentang Keimigrasian.

Email ini dikirim secara otomatis melalui Sistem Manajemen Informasi Keimigrasian, JANGAN MEMBALAS EMAIL INI.

**************************************************** 

Untuk pertanyaan silahkan menghubungi Petugas Informasi Subdirektorat Visa, Direktorat Jendral Imigrasi Jl. H.R. Rasuna Said Blok X6 kav. 8 Kuningan Jakarta Selatan atau berkorespondensi melalui email = visa@imigrasi.go.id.

**************************************************** 

REGISTRATION HAS BEEN APPROVED

Dear NAME OF SPONSOR Through this email, we wish to inform you that the registration for sponsor has been approved and is now active. Please log in to the following website http://visaonline.imigrasi.go.id/online/ for visa applications with the following data:  
ID Guarantor :   0046782
User Name :   NAME OF SPONSOR
Password :   bFgrxM
  1. Choose the appropriate visa for the purpose of the foreigner who wishes to visit;
  2. You can find the termsand process of the visa application on the information tab on the following website:  imigrasi.go.id/online/
  3. When completing the application pay close attention to not make typographical or other errors which can lead to an inconvenience in application;
Respectfully yours. Thank you. ATTENTION = Ensure that the data or information you provide is correct. Providing incorrect data or information to obtain visas for himself or others may be subject to criminal sanction as Article 123 letter a Law no. 6 Year 2011 on Immigration. This email is sent automatically via the Immigration Information Management System, DO NOT RESPOND TO THIS EMAIL. ****************************************************  For inquiries please contact the Visa Subdirectorate Information Officer, Directorate General of Immigration Jl. H.R. Rasuna Said Block X6 kav. 8 Kuningan South Jakarta or correspond by email = visa@imigrasi.go.id. ****************************************************

 

2. Submit an online visa application

You can only access the online application form on week days from 08:00h to 16:00h (Jakarta time / UTC +7). There is a daily limit of maximum 600 VITAS applications. After 600 people have applied you will need to wait until the next day.

  1. Click on the “persetujuan visa” tab (visa approval) and click “Buat Permohonan” (create an application).
  2. Read the terms and conditions and click “Setuju” (agree).

On the next screen you will need to choose your visa through a drop down menu. As this post is about the Spouse Sponsored Visa you will need to choose the following from the drop down menu:

Indonesia spouse sponsored visa
screenshot

Click “Lanjutkan”.

Now is the time to start entering the details from the foreign spouse who is applying for the Spouse sponsored KITAS. There are three segments:

a) Data orang asing. These are the contact details of the foreigner such as name, address, passport details but also a question on what the foreigner will do in Indonesia.

b) Data penjamin. This is the data from the sponsor (Indonesian spouse).

c) Dokumen pendukung. This is supporting paperwork. Must be jpg or jpeg format and maximum 400kb per file. These required documents are (click to expand):

You will need to submit a scan of your account status that shows you have at least USD 1,500 funds (any currency) to support your family.

The surat permohonan (application letter) is a letter that is composed by the sponsor and addressed to the immigration department. The sponsor needs to sign on a duty stamp (materai). Click here to get access to a draft application letter that has been used successfully (easy to edit word document available).

You need a scan of your passport cover (the outside), the first page and the actual data page. The passport needs to be valid for at least another 18 months at the time of applying.

You need to show a copy of your Indonesian and foreign wedding certificate.

After you have filled in all the information and you have uploaded all the correct documentation you click “Selesai dan kirim” (finish and send). 

3. 5 step verification process

As soon as you have submitted all your documentation the sponsor will receive an email confirmation from the immigration department. This email will let you know that the verification process will take 5 working days. These are:

DAY 1 = Request. This is the day you submit your application.

DAY 2 = Initial verification of application. Here they will go through your application and check that all documentation is submitted (passport, wedding certificate etc, proof of funds etc … )

DAY 3 = Payment: you will receive another email with a request for payment. This will be Rp 100,000. Payment needs to be done at an Indonesian Post Office. You will need to bring the document that is attached to the email you receive on day 3.

DAY 4 = Continued verification of application. After payment is received your documents will be properly verified to check if you are eligible for the visa you are applying for.

DAY 5 = Decision and publishing of visa approval

Below is the email explaining the above steps (click to expand).

PERMOHONAN PERSETUJUAN VISA AN. (NAME OF FOREIGNER) TELAH DITERIMA

Kepada Yth
NAME OF SPONSOR

Melalui email ini, kami informasikan bahwa Permohonan Persetujuan Visa (Calling Visa) untuk mendatangkan Orang Asing an. FOREIGNER telah kami terima dengan no permohonan 335851200258****, keseluruhan prosedur permohonan persetujuan visa ini akan selesai dalam waktu 5 (lima) hari kerja* sebagai berikut:

HARI 1 = Permohonan (anda berada di tahap ini)
HARI 2 = Verifikasi permohonan
HARI 3 = Pembayaran
HARI 4 = Verifikasi lanjutan
HARI 5 = Keputusan dan penerbitan persetujuan visa

*Ketentuan ini berlaku jika pembayaran dilaksanakan tepat pada waktunya pada hari ke-3 (ketiga), jika tidak maka proses persetujuan visa selesai paling lama 3 (tiga) hari setelah pembayaran.

Selanjutnya akan dilakukan verifikasi terhadap permohonan anda untuk memastikan persyaratan yang telah anda lampirkan lengkap, dan formulir elektronik telah diisi secara seksama.

Hasil verifikasi akan disampaikan kepada anda melalui notifikasi email dalam hari kerja selanjutnya – 1 (satu) hari kerja.

Demikian agar maklum.

Terima Kasih

PERHATIAN = Pastikan data atau keterangan yang anda berikan sudah benar memberikan data atau keterangan tidak benar untuk memperoleh visa bagi dirinya atau orang lain dapat diancam pidana sebagaimana Pasal 123 huruf a UU No. 6 Tahun 2011 tentang Keimigrasian

Email ini dikirim secara otomatis melalui Sistem Manajemen Informasi Keimigrasian, JANGAN MEMBALAS EMAIL INI

****************************************************
Untuk pertanyaan silahkan menghubungi Petugas Informasi Subdirektorat Visa, Direktorat Jendral Imigrasi Jl. H.R. Rasuna Said Blok X6 kav. 8 Kuningan Jakarta Selatan atau berkorespondensi melalui email = visa@imigrasi.go.id

****************************************************

APPLICATION FOR VISA APPROVAL atn. (NAME OF FOREIGNER) RECEIVED

To Dear NAME OF SPONSOR

This email is to inform you that the application for the calling visit for the Foreigner called NAME OF FOREIGNER has been received with request number 33 5851 2002 58 ****. The entire procedure for the visa application will be finished in 5 (five) working days* as follows:

DAY 1 = Request (you are currently at this stage)
DAY 2 = Initial verification of application
DAY 3 = Payment
DAY 4 = Continued verification of application
DAY 5 = Decision and publishing of visa approval

* This condition applies if the payment is received on the third day. If not then the approval process will be completed no later than 3 days after payment is received.

Your application will be verified to ensure that the requirements you have submitted are complete, and the electronic form has been filled in carefully.

 

The results of the verification will be delivered to you by email within the next working day.

Respectfully yours.

Thank you.

 

ATTENTION = Ensure that the data or information you provide is correct. Providing incorrect data or information to obtain visas for himself or others may be subject to criminal sanction as Article 123 letter a Law no. 6 Year 2011 on Immigration.

This email is sent automatically via the Immigration Information Management System, DO NOT RESPOND TO THIS EMAIL

****************************************************

For inquiries please contact the Visa Subdirectorate Information Officer, Directorate General of Immigration Jl. H.R. Rasuna Said Block X6 kav. 8 Kuningan South Jakarta or correspond by email =   visa@imigrasi.go.id

****************************************************

4. Visa is confirmed or declined

After you have gone through the 5 day waiting period you will receive another email that either confirms or declines your visa application. Assuming you have successfully applied you will receive a TELEX letter.

With this TELEX letter you will need to visit the overseas Indonesian Embassy which you have logged in the application process.

5. Visit Indonesian Embassy

You will need to plan for 3 working days to process the visa. On day 1 you visit the Embassy you will need to complete a form and leave your passport. On day 3 you will need to return to the Embassy to collect your passport.

It is also possible to use a visa agent who offers a 1-day express service. Leave a comment below if you’d like to have contact details for an agent in Singapore.

6. Convert VITAS to KITAS

You now have a VITAS which is the approval. When you return to Indonesia you need to report again online and then afterwards to the immigration office. This needs to be done within 30 days from getting the approval sticker at the overseas Indonesian Embassy.

First step: report online. This needs to be done of the following website https://izintinggal.imigrasi.go.id/IT-online/.

The “Nomor Penguasaan VITAS” is the number on your telex that starts with the letters “IMI.” followed by a combination of letters and numbers. 

First screen

Indonesia family kitas report

After you click Pelaporan (report) you get to the screen below. The email address below is for the foreigner (not sponsor). The immigration office recommends you use a Gmail account. When done click “Simpan dan Kirim”.

Indonesia spouse kitas report step 2

Second step: visit the immigration office.

After you have submitted the form above you will receive an email from the immigration office to invite you to report in person. If you do not receive this email within 2 days from submitting you need to go to the immigration office to let them know.

Either way this is what you will need to take with you:

  1. Your Indonesian Spouse needs to join you.
  2. Forms 24, 25, 26, 27.
  3. Surat Pernyataan & Jaminan dari istri/suami WNI.
  4. Surat Permohonan Konversi dari istri/suami WNI.
  5. Daftar Riwayat Hidup.
  6. SKTT (Surat Keterangan Tempat Tinggal) from DukCapil.
  7. Kartu Keluarga from the Sponsor.
  8. Indonesian wedding certificate.
  9. Lapor Nikah / Surat keterangan bebas menikah dari konsulat.
  10. Foreign wedding certificate (if married overseas).
  11. Telex Visa.
  12. Original passport + copy passport + visa from foreigner
  13. Passport foto 2x3cm, 3x4cm, 4x6cm. Two each (with red background).

35 thoughts on “How to apply for a spouse sponsored KITAS”

  1. Please, explain to us….me and my wife (indonesian) try to follow your procedure but there is no place on site of imigrasi to upload marriage certificate…. can you tell me under what ‘type ‘ of visa we need to apply, but tell me on English, and where will be need to upload marriage certificate ! thanks a lot
    p.s. we are reject for visa how you explain procedures cause lack of documents !
    MARKO and YULIANA STOJKOVIC

    • Hello Marko, in chapter 2 above you can see a screen shot of the visa you need to choose. The indeks number should show “317”. As for the wedding certificate that is explained above also in chapter 2. On the top it will ask you to upload your application form, proof of funds etc … . And below that there is a mark box you have to click. After you click that box you will see the option to upload the scan of the wedding certificate. Sorry, I don’t have a screen shot of that. If you get there please take a screenshot and I will add this in the post above. Good luck 🙂

      • Yes, thanks, we found already and upload…. didn’t make screenshot cause we finish before I saw your reply, but it is in 2nd chapter, under 3th box (only on Indonesian language )…. 😊hope everything pass well now with my application, otherwise I will make you screenshot next time ! 😁 thanks one more time !

  2. 12.december2017. update :
    come back from Singapore to Indonesia with Vitas supporting with ur information. Embassy in Singapore finish visa now in 1 day ( Monday leave passport at Tuesday afternoon collect ). Price or visa fee now is 160 S$.
    Thanks a lot on this information about complete process to get KITAS helps me a lot !
    Big Regards
    Mr MARKO STOJKOVIC

  3. Thanks for creating this guide! It was extremely helpful. As of Feb-Mar 2018, it has the most current and accurate info. In my case, we never received any email notifications. Check the online visa system daily to track the application status & download the approval letter.

    • I am glad to hear this was useful to you. I didn’t get any email notifications also on my Hotmail. I mentioned this to the immigration office and they said I should use a Gmail account. If you have any remarks or additions to the above post please let us know 🙂

  4. Hi
    Ive been married for one year and am currently in Bali on a social budaya visa.
    I wish to convert to a spouse visa , my wife has changed her KTP and Kartu Keluarga to married status . Her address on both documents still shows as Malang , Java .
    We have been living at the same address for 12 years in Bali and her KIPEM shows this address.
    Are we able to process our Spouse Visa in Bali.
    Thank you

    • Hi Barry, I am sorry but I don’t know the answer to your question. Maybe the best would be to visit the immigration office and ask. They are generally very helpful.

  5. I really appreciate the time you put into this guide. It is very accurate and really helped my wife and I through the entire KITAS process. There is absolutely no reason to waste money on an agent if a person follows this guide. For those wondering, the total cost for the Limited Stay Permit (VITAS: 3 months with single entry) from KBRI Singapore and the 12 mo. Limited Stay Visa (ITAS with multiple entry) from your local Kantor Imigrasi is about Rp 3.7 million. Thanks again for all the help. 😉

  6. I have been married to an Indonesian man for 20 years and lived her permanently for 14 years but on a work sponsored Kitas -which I now wish to change to husband sponsored. We were married in Indonesia and have the relevant documents -when we married I provided the the letter free of impediment to marry but do not have a copy of this – I understand this is needed for the application .What do I do ?

    • Hello Jane, I don’t think that document is required at least it was not when we did it. I actually do have the document you mention above and never had to show. I did mine in Renon, Denpasar. Which immigration office do you use?

  7. Hey Ketut,
    thx for providing such detailed KITAS process information.
    I wanted to order your document package, but the order form does not provide payment gateway “from my country”. I am in RI now.
    However, we just applied for online sponsor registration, but I’d rather have an experience Indonesian handle the whole process.
    I am ready to pay a resonable fee for such a service.
    Please contact me!

  8. Hi there, I am applying for my family/marriage KITAS and I want to know do I go to my consulate (Australian) or the Indonesian consulate for the Lapor Nikah / Surat keterangan bebas menikah dari konsulat? And also can you tell me what is the Telex Visa?

    Thanks

    • Hi Rachel, the Surat keterangan bebas menikah should come from your Australian consulate and is a document you will likely have applied for previously as it is also required when you get married (at least that was the case for me). The Telex is something you will be emailed if your online application was successful. With this Telex you then go to an overseas Indonesian Embassy (e.g. Singapore). I suggest you use a Gmail account for the online application as I had lots of trouble getting emails on my Hotmail.

  9. hello and thank you very much for this guidelines 🙂
    I am just still confused about the ktp and Family Card of my Indonesian Husband and Sponsor. The status has to be “married” in this two dokuments for make telex?
    I dont have yet KTp of course. So how can they put me in this papers?
    We also ask in Immigration in Lombok and they told us, this is not requiered.
    But maybe somebody has experience about that?
    I would be very thankfully for some help 🙂

    • The way it went for us (in Bali) is that the foreign husband is mentioned on the Kartu Keluarga as the father of the children (second last column). If you don’t have children I don’t know how otherwise your name could appear. As for KTP I don’t think the foreigner is to supply that. It is the Indonesian sponsor who has to supply copy of KTP. I hope it all works out for you.

  10. Thanks for your reply Ketut, I still have the original of my Surat keterangan bebas menikah from when we got married do you think I can use the original one or do I need to get a new one with a current date? They are quite expensive to get so I am hoping I can use the original. Also when scanning documents to be submitted do you know can they be in black and white or do they need to be in colour. Colour makes the size much larger it seems and you have mentioned that they cannot exceed 400kb. Thanks again for your help.

    • I don’t think colour or black/white makes a difference. I used my old surat keterangan bebas menikah document (5+ years old). What is a big thing is that any documents you complete have to be done with black ballpoint. If you use blue ballpoint you have to redo.

  11. Hello!

    Just wondering about the process of extending my family / marriage kitas. Can anybody explain the process? I have used an agent for applying for the Kitas, but I want to extend it now by myself. Can I do this directly at the immigration office in Renon?

    Cheers,

    Lars

  12. Hi Ketut and others, just an update on my last question.I tried a black/white copy and the system only allows colour copies.

    Thanks Ketut this post really was very helpful.

  13. Hello Ketut. I’m wondering. I just got my working kitas but I want my wife and my son get dependent kitas also. Can I apply spouse visa 317?

    • Hello, congratulations on getting your work visa 🙂 The spouse visa is if your husband or wife is Indonesian. If you have an Indonesian husband or wife then your Indonesian spouse can be the sponsor of your visa and this is the spouse visa.

    • I will be going to the Indonesian Embassy in Singapore for my VITAS. How many days should I expect the process to take there before I receive my passport back with the visa? I’m trying to coordinate my itinerary and projected expenses for my stay there. Thanks.

  14. Hello,

    I would like to apply for spouse visa. This post looks very helpful to avoid the high agent charges. I am born in Indonesia, but I have Dutch nationality. I heard, due to my born in Indonesia, I can also apply for KITAP directly. Is this correct?

  15. Hi thier I made a mistake on the online registration I spelled Gmail wrong.i spelled it Gail my bad.but when I tried to register again it Siad I was already registered I cannot receive a email with my password or contact immigration is their any way to fix this
    Kind regards

  16. How long do I have from the TELEX being issued to report to the embassy I selected to complete the VITAS application? Thanks!

  17. Thank you so much for this brilliant guide.
    Will process my Kitas in about 2 months.
    One question:
    On the KK my name (as father of my daughter) isn’t written, will there be any issue during online application?

    • Hello, sorry it has been a while but from memory you first apply for the Spouse Kitas and if that was succesful, you can get your name added onto the KK. After your name is on the KK you can then also get an Indonesian KTP for WNA (foreigner). Good luck and please let us know how it went or if things have changed so we can make adjustments.

  18. Hi I am coming to Bali (where my partner works) we are looking to be married in his village in Sumatra on Boxing Day.
    Do I come in on a visitors visa as usual
    Once we are married do I need a different visa what is the visa called and is this visa multi entry
    I am returning to Aus as I need to return to work I am confused
    What do we need to do after the wedding
    Thanks

    • Yes you can enter on a regular tourist visa. If you plan to stay in Indonesia for longer periods you can get a social visa (6 months I think) or get a spouse visa (1 yearly or with some more paperwork 5 yearly). Your Indonesian husband would be the sponsor of your villa. Congratulations on your upcoming wedding!!

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